Know How Tours

Multi-Day Trip Details

Credit Cards

For your convenience, we accept Master Card, Visa and Discover Card.

Frequent Traveler Dollars

You’ll receiveTravel Dollars for each tour you take and occasionally, additional points for signing-up early. Once you have accumulated $5.00 you can use your Dollars. The more you travel with us, the more you’ll save on future tours.

What is a Value Tour?

More people are likely to travel on a Multi-Day Tour if it is reasonably priced. They can take more tours and they may bring their kids or grandkids along. In order to keep the price reasonable, the Hotels are for the most part, located outside of large cities; Meals are basic-- Continental Breakfasts with Dinner Buffets. On the positive side, you will be staying in name brand hotels, the local step-on guides are very knowledgeable and you will not have to be concerned about finding a restaurant for dinner. For those who are more adventurous and would like to spend more time in the city or want upgraded meals, we recommend that you inquire about a shuttle or taxi to the site you are interested in. Even with this extra expense, there still is a substantial savings over staying in an expensive hotel in the city.

Tour Price Includes

Transportation, services of a well trained Tour Escort, all sightseeing, admissions, meals as listed in the itinerary, all taxes, bellman and waiters. You may provide an additional gratuity for the step on guides, motorcoach driver and tour escorts for a job well done.

Price Changes

Due to the continuously rising fuel costs and the weakened US Dollar in Canada, all trip prices are subject to change.

Meals

For your convenience and budgeting needs we include at least one meal a day and many times there are more. We try to select quality local restaurants that reflect the character and ambience of the area we are visiting. In order to allow some degree of freedom, some meals will purposely not be included, but rest assured that restaurants will always be conveniently located.

Luggage Handling

Leave all your luggage handling worries behind you as we take care of getting your one bag on and off the coach and to your hotel room. We ask that you take care of your own carry-on.

Crossing into Canada Via Motorcoach

All passengers going into Canada will now be required to present Proof Of Citizenship BEFORE BOARDING THE COACH. It is our responsibility to check that each person has this proof with them in order to protect the other passengers from a delay. Anyone who cannot show proper ID to the tour escort, will be denied entry onto the coach. Furthermore, there will be no refund given for the missed tour.

• Passport
• Passport Card
• Enhanced New York State Drivers License - or any other authorized enhanced license
• NEXUS Card

U.S. and Canadian citizens who are 15 years old & under will still be allowed to travel with their birth certificate, as will teens between the age of 16-18 if they are part of an adult supervised group. Children who are not traveling with a parent, must have a notarized permission note signed by the parent.

Proper ID for the airlines

You must show Proper Picture ID in order to board the airplane. Proper Picture ID means a Government or State Issued ID only. Each passenger must have one of the following forms of ID which you must show when boarding: 1. Driver’s License 2. Government Issued ID 3. Valid Up-To-Date Passport 4. Military ID Card. Check your travel documents to assure that you have the correct ID.

Travel Documents

For Motorcoach trips, itineraries and other information will be send out approximately 4 weeks before the departure date. For Cruises and trips involving airline tickets, the travel documents will be sent to us approximately 2-3 weeks before departure. While we can send you the documents, we prefer to have a meeting in person to review the documents and answer any questions you may have.

Know How Tours Escort/Air Based Tours

With the variety of tours we offer, there is always the possibility that a trip may attract a small number of travelers and not allow us to include one of our Escorts. But rest assured that the trip is still a Go! We always arrange our AIR Tours through a major tour wholesaler and reserve space on a “scheduled departure”. This avoids the disappointment of a cancellation for you, and assures that the trip is a “GO” whether we send 2 or 40 travelers.

Your tour will be well hosted and the absence of our Escort will not effect the quality of the trip. You will meet the Tour Director of the wholesale tour company at the destination airport. Upon meeting your Tour Director, you’ll be in good hands throughout the trip. You will receive all other benefits associated with the tour such as, Travel Dollars & a Pre-Departure Meeting.

What is not Included

On most destinations we work in conjunction with other major tour companies. You will receive information about their procedures and optional tours with your documents. On these tours, gratuities for the Coach Driver and Tour Directors are not included. On cruises, shore excursions and gratuities for shipboard personnel are not included unless otherwise specified.

Immunizations

We encourage you to check with your family Doctor for recommendations concerning immunizations.

Prices Subject to Change

We reserve the right to change the price of a trip in the event our original pricing is increased by one of our suppliers, ex. Fuel surcharges, etc.

Cancellations & Refunds

Some of the Multi-Day Motorcoach Tours include Cancellation/Trip Interruption Insurance, most do not. For your peace of mind, we strongly recommend purchasing it. The insurance covers these reasons: illness, injury or death of yourself, your traveling companion or a member of your immediate family. This coverage also includes trip interruption insurance which will give you full or partial reimbursement for transportation back home and also may provide reimbursement for the uncompleted portion of your trip. A request for a cancellation must be submitted in writing.

Refunds Involving 'Covered' Reasons

A full refund will be given for insured trips if the cancellation is due to one of the reasons listed in the insurance policy. The cost of the insurance is not refundable.

Refunds Involving 'Non-Covered' Reasons

If you do not experience one of the "Covered Reasons" OR you did not purchase the insurance, the following refund policy will go into effect:

• A full refund will be given (less the non-refundable processing fee) for cancellation received prior to final payment date.
• No refund for cancellations after the final payment date.